Privacy Policy

We may collect the following categories of information:

Personal Information

    •    Name

    •    Email address

    •    Phone number

    •    Billing and service address

    •    Event details (date, time, guest count, location)

Payment Information

    •    Payment details are processed securely through third-party providers (we do not store full payment information)

Automatically Collected Information

    •    IP address

    •    Browser type

    •    Device information

    •    Pages visited and time spent on site

Marketing & Communication Data

    •    Preferences for email and SMS communications

    •    Interaction with marketing emails, ads, or text messages

We use your information to:

    •    Respond to inquiries and provide quotes

    •    Schedule and manage bookings

    •    Process payments

    •    Communicate about your event or order

    •    Send marketing emails, promotions, or SMS messages (only if opted in)

    •    Improve website functionality, performance, and user experience

    •    Analyze trends and marketing effectiveness

We use cookies, pixels, and similar tracking technologies, including but not limited to:

    •    Google Analytics

    •    Facebook Instagram Meta Pixel

These tools help us:

    •    Understand website traffic and behavior

    •    Deliver targeted advertisements

    •    Measure ad performance

You may disable cookies through your browser settings. You can also opt out of targeted ads through platforms like Google and Meta.

By providing your contact information, you may opt in to receive marketing communications.

Email Marketing

You may receive promotional emails. You can unsubscribe at any time using the link in the email.

SMS/Text Messaging

If you opt in to SMS:

    •    Message and data rates may apply

    •    Message frequency may vary

    •    You can opt out at any time by replying STOP

    •    Reply HELP for assistance

We comply with applicable laws including the Telephone Consumer Protection Act TCPA.

We do not sell your personal information.

We may share your data with trusted third parties, including:

    •    Payment processors

    •    CRM and booking platforms (e.g., Markate)

    •    Email/SMS marketing platforms

    •    Website hosting and analytics providers

These partners are only given access to the information necessary to perform their services.

​We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no system is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

    •    Fulfill the purposes outlined in this policy

    •    Comply with legal, tax, or accounting obligations

If you are a U.S. resident, you may have the right to:

    •    Request access to the personal data we collect about you

    •    Request deletion of your personal information

    •    Request correction of inaccurate data

    •    Opt out of certain data uses

To exercise your rights, contact us using the information below.

We will not discriminate against you for exercising your privacy rights.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or your data, contact us:

Dreamys Ice Cream

3020 Washington St. Burlington, KY 41005

2009 Beaver Rd. Union, KY 41091

info@dreamysicecream.com

859.534.0318