Apply to be a Dreamy Whip
Shift Leader
Crave chaos? Love learning? This gig's for you! As Shift Leader, you'll juggle tasks like a pro, keeping customers grinning and operations smooth. Think problem-solving ninja meets cheerleader captain - all while rocking a contagious smile. Ready to turn restaurant mayhem into your playground? Let's do this!
Open Interviews January 15th, 2024!
Download our application below, complete
and please hand deliver to our store.
Who we are
We're Dreamy Whip! A soft-serve ice cream shop serving both dairy and non-dairy treats to the local community. We are that friendly, local ice cream shop that families love to come to and build memories and family traditions around. We aim to always be THE number one place to go for ice cream in our local NKY community and be everyone's "symbol of summer". We also love to give back to our local community through various ways of local support. We'd love to find a shift leader that is not only amazing at what they do, but will also help us grow on this exciting journey together.
Who you are
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Minimum Age: 16 years
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Previous Experience: Preferred
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Strong attention to detail and a willingness to learn
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Able to effectively lead a team of crew members while upper management/owners are absent.
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You have the ability to make decisions and are comfortable taking on responsibility
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A strong problem-solving aptitude
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Commitment to excellent service
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Excellent communication skills
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Works well in stressful and fast-paced environments
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Works well within a team
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Able to perform basic math and comfortable handling and counting cash
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Honesty and integrity when handling and charging credit cards
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You have flexible hours and can work on the weekends
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Must have reliable transportation
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Able to work in a fluctuating temperatures for an extended period of time
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Able to lift minimum of 50lbs
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Complete training in all areas
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Last, but not least, Must Love Ice Cream!
What you'll do
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Effectively lead crew members while upper management/owners are absent
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Responsible for monitoring training and development and coaching of all employees on shift
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Check cash drawers and prepare bank deposits, must be able to resolve currency shortage or overage problems
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Manage opening and closing register drawers for employees
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Assist with labor management costs. (Efficiently cut labor costs based on sales/business)
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Lead each shift by delegating duties, assigning tasks, and following up with all team members
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Must be proficient in each area of the store to assist when necessary
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Acts with integrity and honesty while promoting the Dreamy Whip vision statement
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Follow inventory control procedures to reduce product loss
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Maintain cleanliness and organization throughout the restaurant
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Manage time effectively and meet all job responsibilities
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Maintain a positive work environment for employees and guests
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Prepare foods when necessary (orders, cones, toppings, pints, dairy free vanilla, ect.)
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Ensure all food items are prepared according to Dreamy Whip standards of quality, consistency, and timeliness
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Check food quality and temperatures throughout the day to maintain Health and Safety regulations
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Inspect equipment and communicate the need for repairs or replacements to management.
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Follow proper sanitation and safety procedures
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Maintains regular and consistent attendance and punctuality
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Follow everything outlined in your Employment Contract/Handbook